Microsoft Dynamics CRM Transforming Customer Engagement in the...

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2026-01-23 09:47:46 -

Microsoft Dynamics CRM Transforming Customer Engagement in the Digital Age

In the world of Globalised business where everyone is a customer, customer relationship awareness and management is not only beneficial but a survival and expansion tool. Microsoft Dynamics CRM (now more generally known as a component of the Microsoft Dynamics 365 suite) is a potent force behind this change as the solution is a holistic one and is much more than mere management of contacts. It...

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